FlightStats Announces the 2013 “Best of the Best” Airline On-Time Performance Service (OPS) Finalists

February 3rd, 2014, Portland, OR – FlightStats, Inc., the leader in global flight and airport information services, has released the finalists for the 5th Annual Airline On-time Performance Service Awards.

A full detailed report announcing the winners in each category will be announced on Thursday, February 13th, 2014 EST.

The report covers airlines in the following categories:

•          Major International
•          Major Airline network
•          North America
•          Europe
•          Asia – Pacific
•          Middle East – Africa
•          South America
•          Low-Cost

FlightStats has published the On-time Performance Service (OPS) Awards for the last five years in an effort to recognize the “Best of the Best” Airlines that demonstrate consistently high performance and deliver on their promise to get passengers to their destinations in a timely manner.

FlightStats is in a unique position to provide this service given its leadership role in collecting and distributing real-time and historic flight information to the global travel community.

To prepare for next week’s announcement, FlightStats has put together some statistics about the 2013 ”Best of the Best” Awards.

The Finalists: (in alphabetical order)

Major International Airlines:

•          Air New Zealand
•          ANA
•          Delta Air Lines
•          Iberia
•          Japan Airlines
•          KLM
•          Korean Air Lines
•          Lufthansa
•          SAS
•          Saudia

Major Airline Network (Mainline and Regional Flights):

•          Air New Zealand
•          Alaska Airlines
•          Alitalia
•          ANA
•          COPA
•          Finnair
•          Japan Airlines
•          KLM
•          Lufthansa
•          SAS

North America Major Airlines:

•          Air Canada
•          AirTran
•          Alaska Airlines
•          American Airlines
•          Delta Air Lines
•          JetBlue Airways
•          Southwest Airlines
•          United Airlines
•          US Airways
•          WestJet

Europe Major Airlines:

•          Aeroflot
•          Air France
•          Alitalia
•          British Airways
•          Condor Flugdienst
•          Iberia
•          KLM
•          Lufthansa
•          SAS
•          SWISS

Asia-Pacific Major Airlines:

•          Air New Zealand
•          ANA
•          Asiana Airlines
•          Japan Airlines
•          Jet Airways
•          Korean Air Lines
•          Qantas
•          Singapore Airlines
•          Thai Airways International
•          Virgin Australia International

Middle East and Africa Major Airlines:    

•          EgyptAir
•          El Al
•          Emirates
•          Ethiopian Airlines
•          Gulf Air
•          Qatar Airways
•          Royal Jordanian
•          Saudia
•          South African Airways
•          Turkish Airlines

South America Major Airlines*:

•          Aerolineas Argentinas
•          Avianca
•          Azul
•          COPA
•          Gol
•          LAN Airlines
•          TAM Linhas Aereas

* FlightStats data tracking coverage in South America is more limited than in most other geographies resulting in a shorter list of major carriers.

Low-Cost Airlines:

•          AirAsia
•          AirTran
•          Condor Flugdienst
•          Frontier Airlines
•          JetBlue Airways
•          Jetstar Airways
•          Southwest Airlines
•          Thai AirAsia
•          Virgin America
•          Vueling

Methodology
FlightStats collects real-time flight status information on over 82% of scheduled passenger flights flown by the top 200 airlines worldwide and archives that information in a historical flight database. In many regions FlightStats tracks up to 99% of scheduled flights enabling the company to provide comprehensive on-time performance information to the global travel community.

Data sources include airline direct data feeds, airline data via the world’s largest Global Distribution Systems (GDSs), civil aviation authorities, airports, positional data partners, and other 3rd party data aggregators. Innovata, LLC, a source of flight schedules from over 800 airlines worldwide, provides flight schedule information to FlightStats.

A comprehensive set of historical data for the calendar year 2013 was extracted from our historical flights database. Information was summarized by airline and included the number of scheduled flights, the number of flights that were successfully tracked, the number of flights that departed within 15 minutes of scheduled departure time (D15) and the number of flights that arrived within 14 minutes of scheduled arrival time (A14). For purposes of ranking and selecting the top-performing airline in each category, on- time arrival performance (A14) was used as the key metric.

For a carrier to be included for analysis in any given category, two requirements must be met (unless otherwise noted):

1.         The carrier must rank in the top 60 worldwide in terms of capacity (Available Seat Miles).

2.         Data tracking coverage must exceed 90%, meaning that FlightStats has scheduled and actual gate arrival times on at least 90% of the scheduled flights.

Usage and Attribution
You are free to re-publish the information in this report on your website, blog, social media channels or in printed material as long as you provide attribution to FlightStats, FlightStats official logo and a link to www.flightstats.com.

Disclaimer
The information contained in FlightStats reports has been compiled from various sources. FlightStats, Inc. disclaims all responsibility for checking and verifying that the underlying data is 100% accurate. Consequently, the data is provided “as is” and FlightStats, Inc. provides no warranties of any type to the media or other users of this information. FlightStats, Inc. and its data providers are not liable for any consequential damages or financial loss caused by any person’s reliance on the data.