FlightStats Announces 2011 Airline and Airport On-time Performance Award Finalists

Global Arrival and departure performance excellence recognized.

FlightStats, the leader in flight information services, is proud to announce the list of airlines and airports that are finalists in the third annual FlightStats On-time Performance Service Awards. The OPS Awards recognizes airlines and airports around the world that achieve sustained operational excellence. Airlines are recognized for delivering the highest percentage of flights to their arrivals gates within 15 minutes of the scheduled arrival time, while airports are recognized for delivering the highest percentage of departures from the gate less than 15 minutes after the published scheduled departure time.

“Now in its third year, the FlightStats On-time Performance Awards has grown in prestige,” says Jeff Kennedy, the company’s CEO. “Since knowledgeable travelers base their air travel preferences upon the quality of operations and services, going to market as a recognized FlightStats on-time performance leader has become a valuable point of differentiation for both airlines and airports.”

While on-time performance is vital to the passenger’s travel experience, airlines such as SAS also take a great amount of internal pride in achieving operational excellence.

“We’re very pleased to once again be a nominee for the FlightStats On-time Performance Awards. All our employees, both on the ground and in the air, do their utmost every day to ensure that every flight meet our customers’ expectations. As Europe’s most punctual airline in both 2009 and 2010, we hope that SAS will also be the most punctual airline for 2011,” says Rickard Gustafson, CEO, Scandinavian Airlines.

One new category has been added to the airline awards this year: arrival performance among major international airlines operated and codeshare flights. It recognizes the on-time performances of major international airlines that have a substantial amount of their flights operated by another airline (subsidiary, contractor, etc.), but are marketed (codeshared) under their brand.

“More and more, airlines are finding codesharing of flights is an effective means to expand route coverage. While the airline marketing the flight may not have direct control over the performance of the airline operating the flight, the travelers experience expectations are set by the brand on the ticket.” says Mr. Kennedy.

The finalists are as follows:

In the Airline Categories

Finalists in the arrival performance among major international airlines:

  • Gulf Air Company (GF)
  • ANA All Nippon Airways (NH)
  • KLM Royal Dutch Airlines (KL)
  • JAL Japan Airlines International (JL)
  • SAS Scandinavian Airlines System (SK)

Finalists in the arrival performance among major North American airlines:

  • Delta Air Lines (DL)
  • Alaska Airlines (AS)
  • United Airlines (UA)
  • US Airways (US)
  • Airtran Airways (FL)

Finalists in the arrival performance among major European airlines:

  • Finnair (AY)
  • SAS Scandinavian Airlines System (SK)
  • Ryanair (FR)
  • KLM Royal Dutch Airlines (KL)
  • LOT Polish Airlines (LO)

Finalists in the arrival performance among major Asian airlines:

  • Korean Air Lines (KE)
  • Bangkok Airways (PG)
  • JAL Japan Airlines International (JL)
  • ANA All Nippon Airways (NH)
  • Singapore Airlines (SQ)

Finalists in the arrival performance among regional North American airlines:

  • Central Mountain Air (9M)
  • Mesa Airlines (YV)
  • Hawaiian Airlines (HA)
  • Copa Airlines (CM)
  • Horizon Air (QX)

Finalists in the arrival performance among regional European airlines:

  • CSA Czech Airlines (OK)
  • Regional Compagnie Aerienne (YS)
  • KLM Cityhopper (WA)
  • airBaltic (BT)
  • NAYSA (ZN)

Finalists in the arrival performance among regional Asian airlines:

  • JAL Express (JC)
  • J-Air (XM1)
  • ANA Wings (EH)
  • Japan Transocean Air (NU)
  • Japan Air Commuter (3X)

Finalists in the arrival performance among major international airlines operated and codeshare flights:

  • ANA All Nippon Airways (NH)
  • Malaysia Airlines (MH)
  • Alitalia (AZ)
  • JAL Japan Airlines International (JL)
  • Korean Air Lines (KE)

In the Airport Categories

Finalists in the departure performance among major international airports:

  • Vancouver International Airport (YVR) – Vancouver, BC, CA
  • Seattle/Tacoma International Airport (SEA) – Seattle, WA, US
  • Vienna International Airport (VIE) – Vienna, AT
  • Amsterdam-Schiphol Airport (AMS) – Amsterdam, NL
  • Detroit Metropolitan Wayne County Airport (DTW) – Detroit, MI, US

Finalists in the departure performance among major North American airports:

  • Memphis International Airport (MEM) – Memphis, TN, US
  • Portland International Airport (PDX) – Portland, OR, US
  • Seattle/Tacoma International Airport (SEA) – Seattle, WA, US
  • Minneapolis-St.Paul International Airport (MSP) – Minneapolis, MN, US
  • Salt Lake City International Airport (SLC) – Salt Lake City, UT, US

Finalists in the departure performance among major European airports:

  • Tegel Airport (TXL) – Berlin, DE
  • Oslo Airport (OSL) – Gardermoen, NO
  • Eleftherios Venizelos International Airport (ATH) – Athens, GR
  • Amsterdam-Schiphol Airport (AMS) – Amsterdam, NL
  • Vienna International Airport (VIE) – Vienna, AT

Finalists in the departure performance among major Asian airports:

  • Incheon International Airport (ICN) – Seoul, KR
  • Hong Kong International Airport (HKG) – HK
  • Taiwan Taoyuan International Airport (TPE) – Taipei, TW
  • Haneda Airport (HND) – Tokyo, JP
  • Indira Gandhi International Airport (DEL) – Delhi, IN

Finalists in the departure performance among regional North American airports:

  • Boise Air Terminal Airport (BOI) – Boise, ID, US
  • Honolulu International Airport (HNL) – Honolulu, HI, US
  • Ontario International Airport (ONT) – Ontario, CA, US
  • Keahole Airport (KOA) – Kona, HI, US
  • Kahului Airport (OGG) – Kahului HI, US

Finalists in the departure performance among regional European airports:

  • Sola Airport (SVG) – Stavanger, NO
  • Prague-Ruzyne Airport (PRG) – Prague, CZ
  • Bordeaux Airport (BOD) – Bordeaux, FR
  • Vaernes Airport (TRD) – Trondheim, NO
  • Hanover Airport (HAJ) – Hanover, DE

Finalists in the departure performance among regional Asian airports:

  • Itami Airport (ITM) – Osaka, JP
  • Gimhae International Airport (PUS) – Busan, KR
  • Kansai International Airport (KIX) – Osaka, JP
  • Chubu Centrair International Airport (NGO) – Nagoya, JP
  • Naha Airport (OKA) – Okinawa, JP

FlightStats has been tracking on-time performance since 2004 and is uniquely qualified to track on-time performance and present these awards. Inclusive of code-share flights, FlightStats tracks over 150,000 flights per day (nearly 80% of all scheduled passenger flights globally). The winners will be announced January 23rd. For more information, go to the OPS Awards website.

About FlightStats

FlightStats is the undisputed leader in flight information services. Visitors to FlightStats branded websites, mobile apps and third-party apps powered by FlightStats can get easy and comprehensive access to flight status, flight map tracking, on-time performance ratings, airport delays, local weather/traffic conditions, airport service/amenities and airport interactive maps. FlightStats also provides email/SMS delivery of flight disruption alerts. Learn more at www.Flightstats.com